A Legal Disclaimer

Legal Disclaimer

The information provided in these Terms and Conditions is for general informational purposes only and does not constitute legal advice. While Skindulgence Medspa strives to ensure that all content is accurate and up to date, we make no warranties or representations regarding the completeness, accuracy, or reliability of any information contained herein. The Terms and Conditions may be updated or modified at any time without prior notice.

By using this website and our services, you acknowledge and agree that Skindulgence Medspa, its owners, providers, and staff are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, the information or services provided. For specific legal questions or advice regarding your rights and obligations, please consult with a qualified legal professional.

Terms & Conditions  

Skindulgence Medspa Terms and Conditions
Effective Date: September 2, 2025

1. Acceptance of Terms

By accessing or using the Skindulgence Medspa website or services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

All services, treatments, and products provided by Skindulgence Medspa are subject to availability and may require a consultation or medical clearance. Results may vary by individual and are not guaranteed.

3. Appointments, Cancellations, and No-Shows

• Appointments must be scheduled in advance.

• Please provide at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may result in a cancellation fee or forfeiture of the session.

• Skindulgence Medspa reserves the right to refuse service or reschedule appointments at its discretion.

4. Payments and Refunds

• Payment is due at the time of service unless otherwise arranged.
• All sales of services, packages, and memberships are final and non-refundable, except as outlined in our Return & Refund Policy.
• Unopened retail products may be returned within 14 days for a refund or exchange, subject to our Return & Refund Policy.

5. Memberships and Packages

• Memberships and prepaid packages are non-transferable and non-refundable once redeemed.
• Membership benefits are only for the enrolled client.
• See our Membership Terms for additional details.

6. Privacy and Confidentiality

• Skindulgence Medspa is committed to protecting your privacy and complies with HIPAA and all applicable privacy laws. Please review our Privacy Policy for more information.

7. Medical Disclaimer

• Information on this website is for general informational purposes only and does not constitute medical advice. Consult with a licensed healthcare provider for personalized recommendations.

8. Limitation of Liability

• Skindulgence Medspa, its owners, providers, and staff are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

9. Intellectual Property

• All content, trademarks, and materials on this website are the property of Skindulgence Medspa and may not be used or reproduced without written permission.

10. Changes to Terms

• Skindulgence Medspa reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website and are effective immediately upon posting.

11. Governing Law

• These Terms and Conditions are governed by the laws of the State of North Carolina.

12. Contact Information

• For questions about these Terms and Conditions, please contact us at:

13. SMS Communications & Messaging Terms

SMS Program Description

By providing your mobile phone number and opting in, you consent to receive SMS (text) messages from Skindulgence Medspa. These messages may include, but are not limited to:

1. Appointment reminders

2. Service updates

3. Order confirmations

4. Account notifications

5. Marketing or promotional messages (if applicable)

Message frequency may vary based on your interactions with us.

Opt-Out Instructions (STOP)

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from that number unless you re-enroll.

Help Instructions (HELP)

If you need assistance, reply HELP to any message or contact us directly using the information below.

SMS Messaging Terms

By opting in to receive SMS communications from Skindulgence Medspa, you agree to receive text messages related to appointment reminders, promotional offers, and customer care notifications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our office.

Carriers are not responsible for delayed or undelivered messages.

You must be 18 years of age or older to consent to receive SMS communications from Skindulgence Medspa.

Support Contact Information

For questions about our SMS communications, you may contact us at:

2700 Coltsgate Rd, Ste.101
Charlotte, NC 28211
(704)516-0024
Skindulgencemedspa@gmail.com

Message & Carrier Disclaimer

Message and data rates may apply. Message frequency varies.

Carriers are not liable for delayed or undelivered messages.

Age Restriction

By opting into our SMS messaging program, you represent that you are at least 18 years of age or have the consent of a parent or legal guardian.

14. Privacy Policy

Your privacy is important to us. For information on how we collect, use, and protect your information, please review our Privacy Policy here: https://www.skindulgencemedspa.com/privacy-policy/ 

2700 Coltsgate Rd, Ste.101
Charlotte, NC 28211
(704)516-0024
Skindulgencemedspa@gmail.com

Legal Disclaimer:
The information provided in these Terms and Conditions is for general informational purposes only and does not constitute legal advice. For specific legal questions or advice, please consult a qualified legal professional.